Politique de remboursement
At Booneer, customer satisfaction is our priority.
Returns
You have 14 days after receiving your order to request a return.
To be eligible:
- Item must be unused and in perfect condition
- In its original packaging
- With proof of purchase
Non-returnable items
- Sale items (if applicable)
- Personalized/custom products
Refunds
Once your return is received and inspected:
- We will notify you of approval or rejection
- If approved, refund will be processed within 5–10 business days
Return shipping
Customers are responsible for return shipping costs (unless the item is defective).
